At Snapgift, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Return Policy
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Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
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Personalized/customized products (with name/print/engraving) cannot be returned unless there is a manufacturing defect or damage during delivery.
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You must notify us within 24 hours of receiving the product by sharing an unboxing video/pictures as proof.
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The product must be unused, in its original packaging.
Refund Policy
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Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to your original method of payment.
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In case of prepaid orders, the refund will be initiated to the original payment source. For COD orders, store credit/coupon code will be provided.
Exchange Policy
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If you prefer, we can replace your product with a new one instead of a refund (subject to availability).
Non-Returnable Items
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Customized products with names, logos, or personal messages (unless defective).
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Products damaged due to misuse or handling after delivery.
For any assistance, please contact our support team at [9696586939]
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